1. Excerpt from a Convo: Choosing Between Two Opportunities

    Lisa  9:17 pmHey Matthew,  I’m getting so many job interviews! Wow, 3 today!! I need some advice if I’m offered something.   As you know I’ve been a graphic designer for a long time and have recently branched out to UX/UI which I love. I’ve taken your suggestions and put

  2. Excerpt from a Convo: New UX Introvert

    Maria  1:17 pmHi Matthew, I’m currently attending the UX research and strategy webinar “Getting UX and Service Design Research Right at Scale with Erika Hall”. Nice to meet you. I recently became a UX/UI designer. I would be happy to connect! Best, Maria —— Matthew 1:18 pmHi Maria, nice…

  3. The Denver UX Designer Starter Kit

    UPDATE #25, FEB 22 2021 When I started my design career 25 years ago, designers didn’t have it easy. Computing was expensive. The sharing economy hadn’t hit. “File transfers” required driving your car with a disk in your hand. Design resources were few and far between. The internet was a…

  4. What the Hell is Going On? Doing Research in an Unfamiliar Context

    Looking for Matt’s slide deck for tonight’s talk? — Thursday, April 18, 6pm Skookum Description: We all love the idea of designing for something on the horizon, innovating and shaping the future of products at the cutting edge of technology. However, when we are faced with such tasks,…

  5. The Structure of Retainer Deals for UX Designers

    I want to say this upfront (as many people will disagree with the approach), but I don’t generate written contracts. I’m not litigious in any sense—I’m relational. I tend to believe that business relationships generally end when my effectiveness ends, so I work on conflict resolution and then, if that

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